Privacy Policy

1. Who We Are

Booked AI is a digital advertising service based in Bournemouth, UK. We help businesses manage and run advertising campaigns on platforms such as Google Ads and Meta (Facebook/Instagram).

For any questions, contact us at: harry@bookedai.co.uk

2. Who This Policy Applies To

This website and our services are intended for users who are 18 years of age or older. We do not knowingly collect data from anyone under 18. If you believe we have inadvertently done so, contact us and we will delete it promptly.

3. What Data We Collect

• Name and email address when you contact us or sign up for our services
• Usage and analytics data including pages visited, time on site, browser/device information
• Cookie data as detailed in Section 7 below

4. How We Use Your Data

We use your information to respond to enquiries, provide and manage our services, improve our website through analytics, and comply with legal obligations. We do not sell your personal data.

5. Advertising Platforms

We manage campaigns on behalf of clients using Google Ads and Meta (Facebook/Instagram), operated through our clients' own accounts. In this capacity we act as a data processor, with the client remaining the data controller for their own customer data.

Relevant platform policies: Google Privacy Policy · Meta Privacy Policy

6. Legal Basis for Processing (UK GDPR)

We rely on the following lawful bases: legitimate interests (operating and improving our service), contractual necessity (delivering requested services), consent (non-essential cookies), and legal obligation where required by law.

7. Cookies

We use essential cookies (required for the site to function) and analytics cookies (to understand how visitors use our site). You will be asked for consent before non-essential cookies are set, and you can update preferences at any time via your browser settings.

8. Data Retention

We retain personal data only as long as necessary for the purposes in this policy or as required by law. To request earlier deletion, email harry@bookedai.co.uk.

9. Your Rights (UK GDPR)

You have the right to: access, rectify, erase, restrict, or port your data, object to processing, and withdraw consent at any time. Contact us at harry@bookedai.co.uk and we will respond within 30 days.

You may also complain to the Information Commissioner's Office (ICO) at ico.org.uk.

10. Data Security

We take appropriate technical and organisational measures to protect your data, though no internet transmission is 100% secure.

11. Changes to This Policy

We may update this policy periodically. The "last updated" date at the top will always reflect the latest version.

12. Contact Us

Booked AI, Bournemouth, UK · harry@bookedai.co.uk